I am a regular user of this hotel. It is very convenient for me. When I book I always ask for an early check-in if possible, and they have always accommodated that. In my last two visits however, email responses to this were met with a response that early check ins would necessitate an additional fee. I asked if they really wanted to do that to a regular client. Management somewhere was doing their job because they nixed that and moved me up to the Presidential Suite for my latest stay as a courtesy. Good job whoever was overseeing that. You kept a loyal client.
Alan
Nisan 2023
They have good security at night time, doesn't let anyone stay in the parking lots. Safe hotel, but dirty pool. Hot tub wasn't always hot all the time we had to call for them to make it hot. I found a bug in the cold water pool
Aklok
Mayıs 2023
Exceptionally friendly and accommodating staff. Comfy bed and room. Solid hot tub, if a small pool. Delicious breakfast included with the price. And a reasonable price at that.
Matthew
Ağustos 2023
We stayed in a Jacuzzi Suite which for some might think it is a little outdated, but for most people it is very clean and serves the purpose of affordable accommodation in the perfect location downtown. We will definitely book this again The breakfast has many choices but real eggs and sausages would be a major improvement. The P & L Restaurant in the hotel is definitely a 5 star, and the staff is so accommodating, ate there twice. Walked to the creperie for dinner twice which is probablý one of the best restaurant's in Edmonton and has been for the last 47 years.
Keith
Eylül 2022
initially only cared that this hotel was within walking distance to rogers place. however room was spacious and comfortable. pool, jacuzzi and sauna available though i did not use. breakfast was generous -cereals, hot and cold, eggs, hash browns, sausage or bacon, coffee, tea, juices, yogurt...better than most places! other guests seemed respectful of overnight hours, no problem sleeping. the hockey game was good. edmonton is okay. this hotel is 'two thumbs up'. i have no problem staying here again.
Norman
Ekim 2022
The room was very large, with a living room area, a well-organized kitchen, a bedroom with a very comfortable king bed, and a bathroom with an enormous hot tub! Everything was clean and well-stocked. The hotel is in a great location for a accessing all that downtown has to offer without being right on a main street. We were able to walk to Rogers Place arena, as well as good restaurants and shops, without going too far afield from the hotel. Staff members were friendly and helpful. The free breakfast was far better than the "continental" fare left out for guests at many hotels. There were sausages, scrambled eggs, waffle machines, fruits and breads, cereal, yogurt -- very thorough! We didn't have time to use major facilities like swimming pool, etc.
Randy
Eylül 2022
Location is great, breakfast was good. The Jacuzzi tub in the room was huge!
Charisa
Eylül 2023
The staff were willing to go above and beyond to help out. The room was extremely clean and comfortable. Breakfast was absolutely delicious and perfect. Hard to go wrong with scrambled eggs, bacon, hashbrowns, toast, cereal, waffles, yogurt, coffee, tea, and juice. It was a short stay but it was great.
Todd
Şubat 2023
I use a cane, so the staff checked me into a handicap equipped room without asking or making an issue of it. Housekeeping was limited (normal for the times), but still checked in. This was a much appreciated surprise. All in all, the staff made a good stay into an exceptional stat. Thank you all!
Jeff
Temmuz 2023
the location here is amazing, very central, and the price is great. The pool is small but it’s a great space and the hot tub and the sauna are nice. the continental breakfast is better than average. the staff were nice and housekeeping was very accommodating.
Anonymous
Ağustos 2022